2015 Air Force Surgeon General's "Hospital of the Year"

Welcome to the 31st Medical Group at Aviano Air Base, Italy. We value you as our patient and want to ensure the best possible care. If there is anything we can do to better serve you, please contact any member of the 31st Medical Group.

Mission:
The 31st Medical Group supports the readiness of 31st Fight Wing and associated units throughout the Southern European Region, ensuring the health of its community by providing optimal patient-focused medical care from internal, Department of Defense and host nation resources. The unit employs medical resources and preventative initiatives to ensure the human weapons system remains mission ready to support the expeditionary Air Force, U.S. and NATO objectives worldwide.

Read our notice of privacy practices.
What is TRICARE Prime Overseas?
TRICARE Prime Overseas is a managed care option for active-duty service members and their command-sponsored family members living together in
non-remote overseas locations. Enrollment is required to participate. Retirees and their families may not enroll in TRICARE Prime Overseas.

When you enroll in TRICARE Prime Overseas, you have an assigned primary care manager at a military treatment facility who provides most of your care. Your PCM will refer you to a specialist for care he or she cannot provide.

Who is eligible for TRICARE Prime Overseas?
Active duty service members, including activated National Guard orReserve members and active duty family members. Family members must be command-sponsored.

Is there any out-of-pocket cost?
There are no enrollment fees and no out-of-pocket costs for any type of care as long as care is received from your PCM or with a referral. Care received
without a referral is subject to point-of-service fees.

How do I enroll?
All you have to do to enroll is submit a TRICARE Prime Overseas Enrollment Application and PCM Change Form once you arrive at your duty location.

Where can I get help with TRICARE?
You can receive assistance regarding the TRICARE program at any TRICARE Service Center. The Aviano TSC can be found at the 31st Medical Group Clinic. TRICARE representatives can explain the different TRICARE plan options, help beneficiaries choose the plan that suits them best, assist with completion of the enrollment application, assist with claims adjudication and locate civilian network or TRICARE-certified providers. The TSC employees assist beneficiaries who use any of the three TRICARE plans.

For more information about TRICARE, visit their website at www.tricare.mil.
In Case of Emergency
The clinic does not provide emergency services. In the event of emergency, dial 0434-30-1911 from your cell phone/off-base landline phone, or 911 from an on-base landline phone. Patients are asked to contact their Primary Care Manager within one duty day to report any care received at an emergency room to ensure proper follow-up.

After Hours Care
If an emergency situation occurs, call the Command Post at 0434-30-3100 and ask them to contact the on-call interpreter. Go to the Pordenone Hospital emergency room. The Command Post will dispatch the Interpreter to meet you. Contact ISOS at 800-915-994 to receive authorization.

Suicide Crisis Hotline and Chat
1-800-273-TALK (8255)
www.suicidepreventionlifeline.org
For an appointment, call the Appointment Line at 0434-30-5000 or DSN 632-5000, Monday through Friday from 7 a.m. to 4 p.m.

Clinic Hours: Monday through Friday from 7 a.m. to 5 p.m.

24-Hour Nurse Advice Line: 1-800-87-7660

Clinic   Phone      Hours 
Dental    632-5060      7:30 a.m.-4:30 p.m. 
Flight Medicine    632-5101      Mon-Thurs: 7:30 a.m.-4:30 p.m.
Fri: 9 a.m.-4:30 p.m. 
Health Promotion    632-4583      7:30 a.m.-4:30 p.m. 
Optometry    632-5000      Mon-Thurs: 7:30 a.m.-4:30 p.m.
Fri: 9 a.m.-4:30 p.m. 
Public Health    632-3998      7:30 a.m.-4:30 p.m. 
Exceptional Family Member Program    632-5674      7:30 a.m.-4:30 p.m. 
Immunizations    632-6261      7:30 a.m.-4 p.m. 
Allergy    632-6261      Tues & Thurs: 8 a.m.-3 p.m. 
Pediatrics
Family Health
Internal Medicine
  632-5000      Mon, Wed, Thurs: 7:30 a.m.-4:30 p.m.
Tues & Fri: 8 a.m.-4:30 p.m.
Walk-in Hours: 9-11 a.m., 1-3 p.m. 
Women's Health    632-5863      7:30 a.m.-4:30 p.m. 
PRP    632-1775      7:30 a.m.-4:30 p.m. 
EDIS 632-5459   632-5459      7:30 a.m.-4:30 p.m. 
Radiology    632-5019      7:30 a.m.-4:30 p.m. 
Laboratory    632-5420      7:30 a.m.-5 p.m. 
PHA    632-4960      Mon & Wed: 7:30 a.m.-3 p.m.
Tues & Thurs: 7:30 a.m.-4:30 p.m.
Fri: 9 a.m.-4:30 p.m. 
Physical Therapy    632-4068      7:30 a.m.-4:30 p.m. 
Surgery    632-5865      7:30 a.m.-4:30 p.m. 
Pharmacy    632-8165      7:30 a.m-5 p.m. 
Multi-Service Unit    632-5866      24 Hours 
Mental Health   632-5321      7:30 a.m.-4:30 p.m. 

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Aerospace Physiology now distributes a monthly newsletter - the "Phiz Biz." The newsletter provides information on hydration, exercise, nutrition, supplements, heat threats, cold threats, human factors, etc. To read this month's issue, click here.

For up-to-date information on MTF hours, announcements and news, like the 31st Medical Group on Facebook.
Directions to Pordenone Hospital (Ospedale Civile)
Address: Montereale 24, Pordenone 33170
Coordinates: N45° 58.1053', E012° 39.1204

  • From Aviano Air Base, travel south along SP7 toward Pordenone.
  • At the end of SP7, turn right onto SR251..
  • Continue on SR251 for approximately 1 mile.
  • The Emergency Room will be located on the left.
  • Report to triage to meet with the interpreter.
  • Outpatient Medical Records
  • Inpatient Medical Records
  • Referral Process
  • TRICARE
  • Pharmacy
  • Radiology
  • Laboratory

    For more information about these ancillary and administrative services, click here.

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