31st MDG Public Health Call Center Screening
Call Center Open: 7:30 a.m. - 4:30 p.m. Daily, Commercial: 0434-30-3998
Call Nurse Advice Line (outside this time) at 800-979-721 or 0434-30-5000 option 1.
FVG Region, call 800-500-300 for first aid and triage information.
Given the COVID-19 situation in Northwest Italy, 31 MDG/Public Health recommends that any individual with flu like symptoms (listed below) stay home and not attend work if possible to help prevent the spread of any sickness. Additionally, please ensure proper precautions are used such as social distancing, hand washing, and proper cough etiquette. It is recommended that common surfaces/objects be sanitized twice a day with Clorox or bleach solution. Symptoms include:
Fever, 100.4 or higher
Shortness of breath
If you have had contact with anyone who has been confirmed positive for COVID-19, contact Public Health Immediately. CDC believes symptoms may appear in as few as 2 days or as long as 14 days after exposure.
The 31st Medical Group teams are working to ensure there are no delays in your care by transitioning to a virtual platform. We encourage all patients who have non-urgent symptoms, are quarantined, currently teleworking, and those practicing social distancing to utilize this service.
Provider teams will work with patients to utilize the best platform to conduct the visit (telephone, telehealth/video chat, or in-person). Virtual appointments may be scheduled through the medical appointment line at 0434-30-5000 from 0700-1600, Monday through Friday. Additionally, patients can contact their provider teams via Secure Messaging at https://app.tolsecuremessaging.com/welcome.aspx.
Domestic Abuse Victim Advocate (DAVA) Support Services:
DAVA supportive services are available and ongoing through COVID-19. Through this especially challenging time reach out to the DAVA on the 24/7 crisis line (+39) 335-801-4927. We are here to listen and explain options available to you. A national hotline is also available call 1800-799-7233 or if you are unable to speak safely visit thehotline.org.
Pregnancy and COVID-19:
There is no current evidence that suggests infection with COVID-19 during pregnancy has a negative effect on the fetus. At present, there is no evidence of transmission of COVID-19 from mother to baby during pregnancy.
Pregnant women should continue to follow the same general precautions for the prevention of COVID-19, including regular handwashing, avoiding individuals who are sick, self-isolating in case of any symptoms, and consulting your provider for advice.
If you must travel or work, please check with your current OB provider for medical guidance and precautions. For more information and the most current updates on pregnancy and COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/pregnancy-breastfeeding.html
Daily operations have changed significantly based on new regulatory guidance. New Dental Clinic Check-In Procedures:
Walk-in appointments are not recommended, please call ahead. For pediatric/orthodontic care, the 31st DS asks that parents only bring the child that is scheduled for treatment, if possible. Waiting room space will be limited. For any urgent or emergent concerns, please contact the dental clinic.
FLIGHT MEDICINE -- Reliability Operations Clinic:
~ Please note you will be screened via telephone prior to entering bldg. 1466, so be sure to have your cell phone.
Audiology Clinic is open for full patient appointments starting 12 May 2020 with the following guidance:
STRESS PHONE LINE:
MENTAL HEALTH / ADAPT / FAP:
Step 1: Call the pharmacy at DSN: 632-5214 or Comm: 0434-30-5214 to activate any new or refill prescriptions.
Step 2: Report to designated parking spots in front of the MDG on Area 1. There will be signs to direct you to the correct area.
Step 3: Once you arrive at a parking spot, call the pharmacy to relay which parking spot number you are in, and your prescription will be delivered to your car!
PRIMARY CARE BEHAVIORAL HEALTH (PCBH) SERVICES:
AMERICAN COLLEGE OF SPORTS MEDICINCE:
Laboratory and Radiology are open
Appointment line: 0434-30-5000
In an effort to rule out common viruses that have similar symptoms to COVID-19, our 31st MDG medical team is conducting tests on individuals who In an effort to rule out common viruses that have similar symptoms to COVID-19, 31 MDG is conducting tests on individuals in isolation.
As we continue to update the public we want to keep you abreast that there are multiple viruses which may cause the symptoms of:
The most common is the rhinovirus, which is thought to be responsible for at least 50% of common colds. Other viruses that can cause colds include coronavirus (typical) not COVID-19, respiratory syncytial virus, influenza and parainfluenza.
The COVID-19 has been found to have these three common symptoms Fever, Cough and Shortness of Breath. The Travel history is also very important. Learn more at Coronavirus Disease 2019 (COVID-19)
10 Recommendations to help Wyvern Nation thrive during COVID-19
There are three AA groups in Veneto and Friuli, one in Vicenza, one in Aviano, and one in Venice; following is contact information for each group and information on how to access a multitude of ZOOM and Skype online AA English speaking meetings.
There are ZOOM meeting available on Monday, Tuesday and Thursday for the Vicenza/Aviano groups. The meetings are at 19:00 local and last for one hour. The Monday night meeting is a Beginners Meeting. To access the meeting, download ZOOM, and enter this meeting code: 6571556760. Or click on this link: https://zoom.us/j/6571556760
*Alcoholics Anonymous in not affiliated with the DoD or USAF. No federal endorsement is intended or implied.
CIVIL PROTECTION DEPARTMENT
Friuli Venezia Giulia Autonomous Region
Coronavirus: Effective Tomorrow 11 March, Surgical and Outpatient Services To Be Suspended.
10 March 2020
Coronavirus: Effective tomorrow, surgical and outpatient services to be suspended.
Measures implemented by the Friuli Venezia Giulia Region effective Wednesday 11 March:
Institutional and private practice care in the Public and Accredited Hospitals, Health Care Facilities and Private Health Clinics affiliated with the Regional Health System - including the Departments of Prevention and Health Districts - will be limited.
Scheduled surgical services, except for oncology surgeries and all non-deferrable surgical procedures based on clinical judgement, will be suspended until further notice. Urgent, life-saving and traumatology surgical services remain standing.
All clinical services, except for B priority consultations, i.e. to be performed within 10 days, and those considered indispensable by the specialist, (e.g. orthopedist, cardiologist, ophthalmologist, etc.) will be suspended.
Family practitioners, private practice pediatricians and specialists have been requested to prescribe laboratory tests only if strictly necessary, preferably at local Health District Laboratories and in any case via scheduled appointment, ensuring adherence to social distancing of at least 1 meter in the waiting areas.
Group activities in Maternal - Child areas of the Health Districts (e.g. pre-partum courses or other group activities) are suspended.
SOURCE: Released by Friuli Venezia Giulia Autonomous Region
Quarantine and isolation help protect the public by preventing exposure to people who have or may have a contagious disease. Not all contagious diseases are COVID-19.
QUARANTINE: can be used to separate and restrict the movement of people who were exposed to a contagious disease to see if they become sick and to prevent the possible spread of that disease to others.
ISOLATION: used to separate people with a contagious disease from people who are not sick in order to stop the spread of that illness.
When a person meets defined parameters (travel locations, symptoms, contact with a person with contagious disease) it is in the best interest of the general public to either quarantine or isolate, even though there are no known COVID-19 cases.
CDC Prevention Recommendations
◾Know How it Spreads
◾Take steps to protect yourself
◾Avoid close contact
◾Take steps to protect others
◾Learn more from CDC Coronavirus Disease 2019 (COVID-19)
Are we still able to receive regular prescriptions?
Yes, the pharmacy is operating at normal hours. Please call the Pharmacy for more specific questions, 0434-30-5214.
How long will testing take to get results and who will be approved to be tested?
The 31st Medical Group is evaluating patients and testing on a case by case basis. Any local testing involves sending samples directly to Landstuhl Regional Medical Center (LRMC), the designated DoD testing site for this region. Please direct specific medical questions to Public Health at 0434-30-3998.
Will veterinary visits off base count as medical necessity?
It is recommended that those needing to go to veterinary appointments go through their individual chain of command for approval or clarification.
What is the difference between quarantine and isolation?
Quarantine and isolation help protect the public by preventing exposure to people who have or may have a contagious disease. Not all contagious diseases are COVID-19. Not all people quarantined or isolated have COVID-19.
Quarantine: can be used to separate and restrict the movement of people who were exposed to a contagious disease to see if they become sick and to prevent the possible spread of that disease to others.
Isolation: used to separate people with a contagious disease from people who are not sick in order to stop the spread of that illness.
During COVID-19, when someone tests positive for COVID-19 they are placed in isolation.
So will we only need the Declaration of Movement to go anywhere, to base, and medical appointments?
To travel, ensure you carry an official form of photo ID and the Declaration of Movement and Self Declaration forms (signed by Sq/CC). They can be found here: https://www.aviano.af.mil/Site-Pages/COVID-19-Coronavirus/ and on the Aviano App under the Covid-19 tab.
31 MDG has reached out to various host nation facilities, please be prepared, our host nation partners are conducting screening processes similar to the 31 MDG. Some will conduct phone screening and some have triage areas at the entrance of the facility.
We ask all patients to be prepared and to contact the facility prior to their appointment to determine if guests and children can accompany any patient on their appointment.
In cases where the 31 MDG Referral Management staff are booking your appointments, they will conduct a pre-screening to determine if they can schedule your appointment. If you meet any criteria for being symptomatic we will refer you to Public Health.
This is not mandated nor clinically indicated as necessary at this time per CDC and local public health recommendations. Depending on one's personal situation, they can leave the area/fly home, but only at their preference.
Masks are not recommended if you're without symptoms. If you feel symptomatic, please contact 31 MDG for screening at 0434-30-3998.
Yes, the virus can be transmitted both during the incubation period and while symptoms have been exhibited. Information is continually updating about the spread of the virus. Updates will be posted as new information is acquired.
No change in the precautions you would normally take for your child during flu season. Avoid contact with people showing signs of illness, practice proper hand hygiene, Restrict travel to affected communities and report any flu-like symptoms and illnesses within the household as outlined by public health.
Interpretation services offered at Pordenone Hospital will change as follows:
Availability of on-site services: 7:00 a.m. Monday - 7:00 a.m. Saturday. For assistance call the Command Post at DSN 632-3100 or commercial +39 0434-303100.
International SOS will supplement these services during weekend hours (7:00 a.m. Saturday - 7:00 a.m. Monday) thru their real time Telephonic Language Assistance Service. Beneficiaries can call collect or ask to be called back. There are phones in the Pordenone Hospital, which can be used to make contact.
TOP Regional Call Center: +(44)-20-8762-8384 (option 1)
Toll free number from Italy: 800-915-994
Please remember this service is for TRICARE Prime beneficiaries ONLY.
Print both documents and carry on your person to present to Law Enforcement if requested.
If active duty members need new eyewear during current operations, please use the link below. It will allow members to order glasses and have them mailed to an APO Box with their most current prescription. This service will also be available to retirees for regular lenses and frames. https://srtsweb2.amedd.army.mil/WebForms/GEyes/Forms/GEyesHomePage.aspx