Frequently Asked Questions

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Most patients will be tested within 2-4 duty days.

If you are Active Duty and the COVID team determines testing is warranted, it will be mandatory.

If you are a dependent, it is highly recommended to be tested for COVID if you are symptomatic in order to identify positive cases and reduce further spread.

Please DO NOT go to the ER to get a COVID test faster. Many individuals going to the ER are sick.  To keep them safe, the local hospitals want to keep individuals with COVID symptoms away as much as possible.

If you are having COVID symptoms, please call the MDG appointment line at 0434 30 5000, option 1, then 2. If you meet the requirements for testing, we will get you scheduled for our soonest testing date. The length of time between when you are tested and when your results are available will depend on the kind of test used.

Yes, you can pay for testing off base. If you choose to test off base it is still recommended to call the MDG at 0434 30 5000, option 1, then 2. This will allow the COVID team to assess your unique situation and ensure no further ROM is necessary.

We would like to be able to offer same-day testing to all our beneficiaries, however our supplies are limited. A same-day test must be requested through the leadership for individuals who meet the criteria to receive one.

You CANNOT ride with anyone to your testing appointment unless they currently reside with you.

If you do not have your own vehicle to transport you, let the COVID team know. They can work a plan to best accommodate your testing.

If you are symptomatic and NOT a contact of a positive case or you are asymptomatic and ARE a contact of a positive case:  the other members in your household do not need to ROM while you are waiting for test results. Please ensure to practice physical distancing, hand-washing, and wearing masks even within your household.

If you are symptomatic and ARE a contact of a positive case: all other members in your household will need to ROM until your test results are back. All other active duty member’s in the household will receive a COVID screening and will be placed on ASIMS quarters.

You may contact the COVID Clinic by calling the MDG appointment line at 0434 30 5000, option 1, then 2.

Most patients will receive their results by the end of the duty day.

Speak to your unit COVID testing POC to coordinate a testing time for the leisure travel. For LEISURE travel, personnel must procure their own test from an off-base source.

COVID testing takes place on the backside of the medical building on Area 1.

When coming through the gate on Area 1, take the right at the roundabout to the MDG parking area and drive all the way to the back of the parking lot. You will see reserved parking spaces for COVID testing.

Please DO NOT get out of your vehicle. A technician will come to your vehicle.

If you are awaiting release from your PCM team and have passed your expected date of release, you may call the medical appointment line at 0434 30 5000 option 1, then 2 and request to speak to your PCM about your ROM release.

You may be tested for influenza and/or strep at your testing appointment IF it is determined your symptoms qualify for those tests.

Vaccines available: Pfizer (ages 5-17) and Moderna/Pfizer (ages 18+)

Vaccines are available for persons 12+ at the area 1 MDG Immunizations Clinic on Friday 0900-1500 (No appointment needed).

Pediatric (ages 5-11) Covid-19 vaccines are available Thursday 13 January 1400-1600 (No appointment needed). After this date pediatric appointments will be available on Thursday afternoons (1230-1630).

Please utilize the Covax website for appointments. https://infomatics-stage.health.mil/COVAX/

Businesses are responsible for ensuring that patrons are in possession of a green pass or equivalent documentation.

The 23 July Decree Law specifies that paper vaccination cards are valid in Italy. Therefore, we recommend carrying your paper card instead of a picture.

The DIY home kits must be used in the presence of and certified by a medical professional similar to how we are doing the travel testing process. A brochure detailing travel testing, which can be utilized for this situation, is available on-base can be found on the Aviano App.

The MDG will replace lost cards at the central check-in desk on Area 1. Please understand that we will prioritize patient's needing to check-in for their visits, so anyone requesting a replacement card may be asked to wait a few minutes.

Please contact the MDG at 632-5000 and ask the appointment desk for a virtual appointment to discuss with your provider

Yes. There is no longer a restriction on picking up incoming members; however, a risk based assessment should be completed by your Commander if you or the incoming member is not vaccinated to minimize the risk of possible virus transmission.

Seek final decision from your Commander.

Yes. The Immunizations Clinic at the Medical Group can provide a replacement card.

Depends. For more information about each country’s requirements on quarantines, testing, vaccination exceptions, etc., visit https://reopen.europa.eu/en. If more detail is needed, visit the hyperlinks for the specific country’s national website.

No, PCR testing for leisure travel must be completed off-base. For off-base testing options, see chart below.

Currently the CDC white cards are recognized in Italy as the “Green Pass.” The US Embassy is currently working with the Italian government to input our vaccinated Americans into their system but we do not know how long this will take.

Speak to your unit COVID testing POC to coordinate a testing time.

Please continue to check the 31 MDG Facebook page for child and adult vaccination days. 

Individual airlines have the authority to set restrictions that are more strict than the Italian law.

The DIY home kits must be used in the presence of and certified by a medical professional similar to how we are doing the travel testing process. A brochure detailing travel testing on-base, which can be utilized for this situation, is available can be found on the Aviano App.

Yes. The Italian government has stated that the CDC vaccine card will be recognized.

Currently the CDC white cards are recognized in Italy as the “Green Pass.” The official Italian document stating acceptance of the CDC white cards can be found on the Aviano App or on the Aviano COVID page at https://www.aviano.af.mil/Site-Pages/COVID-19-Coronavirus/Italian-Travel-Restrictions/

Recommend checking https://reopen.europa.eu  and the country specific government websites for all requirements before traveling. Additional information can be found in the Aviano App.

Booster shots are available to those 18 and up wo received their first vaccination over 180 days ago. Please check the 31 MDG Facebook page for COVID-19 vaccination dates and times.