Hours of Operation

 

AAFES

Barber Shops and Salon

CLOSED

 

 

Main Exchange

LIMITED

Observe physical distancing, face covering and wearing of gloves.
Open Monday - Friday, 0900 - 1800. Closed Saturday and Sunday until further notice.

 

Cellular Phone Service

OPEN

Operating under regular hours with physical distancing and face covering. Hours of operation: https://www.facebook.com/ItalyExchange/

 

Dry Cleaner

OPEN

Operating regular hours with physical distancing and face covering.

 

Food Court

LIMITED - Pickup Only

Burger King M-F 0700-1800; Taco Bell M-F 1100-1800; Popeyes M-F 1100-1600

Hunt Brothers Pizza M-S 1100-1900

See Exchange Italy Consolidated Facebook page for additional openings and hours.

 

H&R Block Tax Preparation Services

OPEN

 Tax preparation services have resumed normal operations. If you need professional tax preparation services stop by for an appointment, call 338-760-7934 or 0434-651-460, or email nuro.mustafic@hrblock.com.

 

Military Clothing

CLOSED

CLOSED until further notice. Work with your chain of command for uniform needs.

 

Optical Store

CLOSED

 

 

Customer / Fuel Card Service

OPEN

Operating 10 a.m. - 4 p.m. Monday  through Friday w/physical distancing, gloves and face covering.

 

Laundry Facilities

OPEN

Operating as usual with physical distancing and face covering.

 

Shoppette Area 1 & Four Seasons

LIMITED

Open Monday - Friday w/physical distancing, face coverings, and gloves. Closed Saturday and Sunday until further notice.

 

Shoppette Area F

OPEN

Open daily 0600-2100. Operating with physical distancing, face coverings and gloves. Closed Sunday.

 

Subway Area 1

LIMITED

Open M-F 0900-1600; See Exchange Italy Consolidated Facebook page for additional openings and hours. 

 

A&FRC

A&FRC - Airman & Family Readiness Center

LIMITED

Limited, virtual services. Follow Aviano Airman & Family Readiness Center FB for more information.

 

American Red Cross

LIMITED

For emergency assistance, call 877-272-7337

 

Military and Family Life Coordinator (MFLC)

LIMITED

Military Family Life Coordinators are available Monday through Friday at 349-566-6285.

MFLCs are now able to provide video counseling via Zoom.

If you would like to schedule an appointment please call, text or email Ph 39-349-566-6285 mflc.avi@gmail.com

  Aviano Adult MFLC (WhatsApp)

 

Military One Source

LIMITED

Military OneSource counselors available 24/7 over the phone or via Skype at 1-800-342-9647.

 

Personal Financial Counselor

LIMITED

Personal Financial Counselors on standby to assist with financial concerns. Schedule an appointment at 349-646-7274

 

Transition Assistance Program (TAPS)

LIMITED

Transition Assistance Program questions directed to avianoTAP@gmail.com or bobbie.atkinson.1@us.af.mil

 
 

Airman Leadership School

LIMITED

Virtual training beginning April 13, 2020.

 

Airman Attic

CLOSED
 

Auto / POV Inspection Tent

OPEN

The POV inspection tent is open Monday through Friday from 0800 to 1600, no appointment is needed.

 

Aviano Passenger Terminal

CLOSED

 

 

Aviano Youth Programs - AYP

CLOSED

 

 

Banks

LIMITED

Global Credit Union, open Monday - Friday, 0900 - 1300. Closed May 1, 2020.

DoD Community Bank, by appointment only, call 0434-66-8211 (DSN 632-1988). Appointments are Monday – Friday, 0900 - 1300.

 

Base Recycling Center

LIMITED

CLOSED for walk-in services. Call for appointments during this time for base recycling options.

 

Chaplain Corps

LIMITED

Virtual services available. See the official Aviano Chapel Facebook page https://www.facebook.com/AvianoChapel/

 

Civilian Personnel

LIMITED

Closed to walk-in customers. Phones listed below are minimally manned. Email to appropriate subject email group box as follows:

US APF Programs: (Staffing, Employee Relations, and Allowances/LQA): 

Comm:  0434-30-8315, 0434-30-7307 or DSN 632-8315/7307; Email: aviano.staffing@aviano.af.mil 

Local National Staffing Team (Recruitment and Placement)

Comm:  0434-30-8331, 0434-30-8339 or DSN 632-8331/8339; Email: 31fw.Lnstaffing@us.af.mil

US NAF HRO Team:

Comm: 0434-30-6398, 042-30-5747 or DSN 632-6398/5747; NAF Email: 31FSS.NAFHR@US.AF.MIL

Classification, Training. LN Programs Team:  

Comm: 0434-30-4420, 0434-30-8341 or DSN 632-4420/8341; Email: 31fss.class@us.af.mil

LN Labor Relations and EMR Team:

Comm: 0434-30-4057 or DSN 632-4057 ; Email: 31FSS.DPCI@us.af.mil

 

DeCA - Commissary

OPEN

Remains open w/physical distancing, face covering and gloves.

Early Bird hours postponed until further notice. Hours of operation: Monday-Saturday 0900-2000, Sunday CLOSED.

 

DAVA Support Services

OPEN

Domestic Abuse Victim Advocate (DAVA)supportive services are available and ongoing through COVID-19. Through this especially challenging time reach out to the DAVA on the 24/7 crisis line (+39) 335-801-4927. We are here to listen and explain options available to you. A national hotline is also available call 1800-799-7233 or if you are unable to speak safely visit thehotline.org.

 

DoDEA - Elementary School

DIGITAL LEARNING

Virtual Classrooms with Reduced Admin Manning.

 

DoDEA - Middle-High School

DIGITAL LEARNING

Virtual Classrooms with Reduced Admin Manning.

 

Dorm Day Rooms

OPEN

Dorm day rooms are open with physical distancing and face covering. Continue to sanitize areas frequently.

 

Finance Customer Service

LIMITED

Closed for walk-in customers. Please email 31cpts.fmf@us.af.mil for assistance.

Customer Service phone is minimally manned DSN: 632-7409 or Commercial: 0434-30-7409.

 

First Term Airman Course - FTAC

CLOSED
 

Fitness Testing

CLOSED
 

Force Support Squadron

FSS - Alpine Golf Course

OPEN

0700 - 1800 Monday - Sunday

One Player per cart. No Groups. Players must wear mask or protection over nose and mouth. One person in Clubhouse to pay and/or receive equipment.

 

FSS - Arts & Crafts Center

LIMITED

0900 - 1700 (Retail Only). Wood Shop, Framing and Engraving is still closed.

 

FSS - Auto Hobby Shop

OPEN

0900-1700 Monday - Friday

 

FSS - Aviano Lanes Grill

CLOSED

 

 

FSS - Child Development Center - CDC

CLOSED

 

 

FSS - Community Center

CLOSED

 

 

FSS - Deja Brew Area 1 & F

LIMITED

Closed for walk-in customers. Call for pick up orders: 0434-30-6012 Area F and 0434-30-2739 Area 1

 

FSS - Dining Facility - DFAC

OPEN

DFAC is TAKE-OUT ONLY

The DFAC has expanded their hours to provide meals for all Wyverns - including Active-Duty (US and ITAF), civilian employees and dependents. U.S. currency only for paying AD and US civilian customers.

U.S. Dollars only ITAF and LN's will follow the same procedures as the Mensa.

Euro Cash accepted NO CREDIT/DEBIT CARDS ACCEPTED

Hours: Monday - Friday 0600-0900, 1100-1400, 1700-2000 Saturday - Sunday 0600-0900, 1100-1300, 1700-1900

 

FSS - Dragon Fitness Center

CLOSED

Track is OPEN

 

FSS - La Bella Vista Club (LBV)

LIMITED

Delivery and Curbside only! Monday, Wednesday, Friday.  Lunch: 1100 - 1300 (Place order by 1030)

Call 0434-30-4303 or visit LBV Facebook Page for more info.

 

FSS - LBV Slot Machines

CLOSED
 

FSS - Library

LIMITED

Closed to public. Curbside service available. Visit usafelibraries.org for request Aviano library catalogue. Follow Aviano Base Library Facebook.

 

FSS - Mountain View Lodging

OPEN

Operating as usual w/physical distancing and face coverings when outside individual rooms.

 

FSS - Mulligan's Grill

CLOSED

 

 

FSS - Outdoor Recreation (ODR)

Limited - Monday & Thursday

 Open Monday and Thursday from 1000-1200 for rental/distribution of "resilience equipment". Rentals (weekend rates) include tents, camp stoves, karaoke machine, and yard games. Distribution (free) of video game console bags. Members must bring military ID and complete hand-receipt/rental agreement for accountability.   

 

FSS - Temporary Living Facility (TLF)

OPEN

Operating as usual with physical distancing and face coverings when outside individual rooms.

 

FSS - Wyvern Fitness Center

CLOSED

 

 
 

Home Fuels

LIMITED

Face to Face services suspended. See Aviano Home Fuels Facebook for customer service phone numbers.

 

Housing Office

LIMITED

Limited services. Housing not open for walk-in services. Call 0434-30-2272 for assistance.

For appointments please check-in at the Queue Kiosk  https://queuekiosk.com/webaccess/?QID=65&QTKN=avh83kk8s3jh32 and Housing/ FMS staff will contact you.

 

ITT - Information, Tickets & Travel

CLOSED

 

 

ITT - Shuttle to Marco Polo

CLOSED

 

 

Legal Office

LIMITED

Legal Office will no longer be conducting walk-in legal assistance. Legal Office Tax Center is available by appointment.  

Previously scheduled Legal Assistance appointments will be conducted by phone. If you need a Power of Attorney or a Notary, call 0434-30-7843 for an appointment.

 

LRS On-Base Shuttle

CLOSED
 

Medical Group

LIMITED

Call the appointment line for in-person or virtual appointments. Follow their FB page https://www.facebook.com/AvianoMedicalGroup/ for the latest updates.

 

MDG Italian Corner – Area 1

OPEN

Operating as usual with physical distancing, face covering and gloves.

 

Mensa

CLOSED

 

 

Military Personnel Flight

OPEN

Operating as usual w/physical distancing and face coverings.

For CAC Appointments: 

All Appointments will be scheduled via phone of e-mail. No online appointments. Please allow 24-48 hours for a response. NOTE: Appointments will only be made for initial issuance or reissuance of CACs that will expire within 30 days.

  • To schedule for an appointment, contact the 31 FSS Customer Support Section by phone or e-mail
  •  DSN: 632-4715/5404 or Commercial: 0434-30-5404 option 1 or E-mail: 31fss.customersupport@us.af.mil 
  • E-mail request format: 1) Full name of member requesting new ID card; 2) Reason for appointment; 3) CAC/Dependent/Retiree ID Card expiration date; 4) Requested appointment date and time.
 

North Gate - Area F

LIMITED

Open Monday - Friday 0700 - 0900 and 1600 - 1800 for inbound and outbound traffic.

 

Pass & Registration

OPEN

Operating as usual w/physical distancing and face coverings. CLOSED May 19 & 20.

 

Passport Office

LIMITED

By appointment only Monday and Tuesday. Email: 31fss.passports@us.af.mil. Provide the following information: purpose of appointment, full name of applicant(s), and cell phone contact number.

Currently can process:

  1. Social Security Card (Newborns who already obtain a CRBA and Tourist Passport, replacement, and name changes)
  2. Official or No Fee Passport  (Essential case ONLY)  - contact the passport office to determine if your case is “Essential” or “Non-Essential”.
  3. Virtual Out Processing

Cannot process until further notice:

  1. Tourist Passport
  2. Official/No Fee Passport  (NON –Essential case)
  3. Consular Report of Birth Abroad (CRBA) for newborn applications suspended until further notice due to Arkansas Passport Center processing suspension.

Pick up Passport or CRBA, effective 11 May 2020

How:  Go to Military Personnel Section (MPS) and sign into Kiosk for “MPS-Passport Office” and they can provide customer service. The office is located in Building 1403 (Consolidated Support Center).

WHEN:  Wednesday and Thursday 0900-1100 and 1300-1500

  • A parent or legal guardian may pick up the passport for a minor under the age of 16.  Any person 16 and older MUST be present to pick up and sign for their passport.
  • If you are picking up a renewal passport, YOU MUST BRING YOUR OLD PASSPORT otherwise you need to come back another time.
 

Refuge Airman Ministry Center

LIMITED

Open for private reflection. No group activities.

 

Soggiorno Office

LIMITED

The Soggiorno Office is open for appointment only on Mondays and Tuesdays. Services include renewals and duplicates.

To make an appointment please send an email to: 31sfs.s5pr.soggiorno@us.af.mil

If you have any questions please call 632-4802 or 4806.

 

Travel Management Office - TMO

LIMITED

TMO will be conducting one-on-one briefings over the phone to reduce contact. Send an email with orders to the below Org Box to start PCS movements. Call TMO with questions at 0434-30-1514.

Personal Property: 31lrs.tmo.qa@us.af.mil; PAX: 31lrs.travel@us.af.mil

 

U.S. Air Force Recruiting Office

LIMITED

Available via email, WhatsApp, or Facebook jeremy.mcmanus.2@us.af.mil Facebook: https://www.facebook.com/airforcerecruitingitaly

 

USPS Postal Service

OPEN

Operating as usual w/physical distancing and face covering. Follow posted signs for the number of people allowed inside the building.

 

Vehicle Processing Center - Off-Base Facility

LIMITED

Vehicle Processing Center is open by appointment only. Call 0434-65-1106 for times.

 

Veterinarian Clinic

LIMITED

The vet clinic is opening on Monday, 18 May to start scheduling and seeing appointments. Limited availability due to manning posture (shift work- only one doctor per day) and prioritization of PCS support.

Questions and prescription refills through usaf.aviano.31-mdg.mbx.vet-clinic@mail.mil

Emergency services available with Italian veterinarians. See Aviano Veterinary Treatment Facility Facebook for list.

 

WAPS Testing

CLOSED

 

 

WIC Overseas

LIMITED

Conducting visits by telephone only Monday - Friday 0800-1630.