Aviano's Finest - U.S. Civilian Category Published April 16, 2009 AVIANO AIR BASE, Italy -- Unit: 31st Medical Operations Squadron Rank: Civilian How long have you worked for the military? Three years Title of address: Mrs. First & Last Name: Keilah Shoffner Duty Title: Medical Support Assistant Hometown City, State and/or Country: Houston, Texas How do you support the 31st Fighter Wing mission? By providing friendly customer service and ensuring the patient's needs are met in a timely manner. What's one thing you've learned about Italy's history, people and culture? That Italy has a vast and important place in Europe's history. What's one advantage of being stationed overseas? Learning about the host nation culture. What's your favorite European destination and why? Ireland because the people are extremely friendly and they make you feel right at home. Why I nominated Mrs. Shoffner as one of Aviano's Finest? "Keilah is the focal point of the family practice clinic. Her attitude and commitment to helping our patients is unsurpassed. Last year alone, she greeted and prepared paperwork for 17,000 patient visits." - Lt. Col. Markus Gmehlin