Avenues for Feedback Interactive Customer Evaluation The interactive evaluation is a customer feedback forum to highlight an organization's quality of service, suggested improvements and shortfalls that you have observed. Surveys can be submitted on everything from inprocessing to Aviano to the quality of service provided by an Airmen at the dining facility. Commander's Connection The Commander's Connection program provides members of the Aviano Air Base community a direct avenue to the 31st Fighter Wing commander to address issues, complaints or suggestions. Concerns should be addressed at the lowest possible level in the chain of command and elevated as necessary. If satisfactory results have not been attained by addressing the chain of command, submit a Commander's Connection question here.