• Remember those who served

    June has special significance for Americans and Europeans. On June 6, 1944, allied forces landed on the beaches of Normandy. As I reflect on the sacrifice "The Greatest Generation" made some 67 years ago, I can't help but think about a young man who I had the distinct honor to receive back home in Colorado after his untimely death during Operation
  • Tragic events at Frankfurt remind us to stay vigilant

    Like the rest of you, Betty and I were deeply saddened by the senseless attack at Frankfurt International Airport that claimed the lives of two of our Airmen and left two others seriously wounded. Our hearts and prayers remain with all those affected by this tragic event. I've been touched by the outpouring of sympathy and support to the victims,
  • The supervisor's role in success

    An organization's culture is the combination of the tangible and intangible factors that determine the long term success of a unit. Examples of these factors include communication, respect, pride, performance and perhaps most importantly morale. Excellent morale can ensure unit cohesiveness and superior performance through the most difficult
  • Continuing a customer service focus

    Why do we have a great dining or shopping experience only to have a mediocre encounter the next time? If one dissects the distinction between the good versus bad experiences, the key probably lies in what type of customer service was received. So, what is it that we can do to deliver world-class quality customer service? In our age of ever evolving
  • Real wingmen act

    Preventing sexual assault requires a culture change at the grassroots level. Applying President Harry S. Truman's "the buck stops here" motto teaches wingmen to avoid passing responsibility for action to others when witnessing sexual harassment or a situation that may lead to sexual assault. Leaders, by nature of their actions or inaction, define
  • What you allow in your presence is your standard

    I heard a quote the other day, "What you allow in your presence is your standard." Those are some strong words. When thinking of a successful team, unit or even a leader, what characteristics come to mind? I think of dedication, strength, loyalty and an adherence to standards. Respect for rank of others, accountability, obeying orders and
  • Take the time

    Please take the time to read this; it may make a positive difference in someone's life, maybe even your own! We have many tenets and methods available to use when we're working to achieve things together. I believe in the tenant that we should strive to make a positive difference, and one method I use is to "take the time." I believe a bit of time
  • How changing a shirt can change a career

    Reflecting on my 24 years of service, there are some defining points in my career. One of the most rewarding was my time spent as an additional duty first sergeant. While I did not ever wear the "diamond," I was treated as and expected to fulfill the duties of the "shirt." Those duties included being the enlisted counsel to the squadron commander,
  • Tips for being a good patient

    I woke up at 3 a.m. on Columbus Day with hip pain and fever. As a doctor, I know the combination of joint pain and fever is potentially a bad thing, but I still spent most of the day negotiating with myself about going to Pordenone hospital's emergency room. The base orthopedic surgeon was unavailable and clinics were closed for the holiday, so I
  • Resolutions

    It's almost that time of year when up to 85 percent of us will commit to reforming a lifestyle or changing our lives for the better. It starts when we take a critical look at ourselves and determine what we can do to make the improvements we desire. Next is the starting point or catalyst for this adventure. These resolutions usually go into effect